Maintenance

Maintenance Department

Our goal is the swift and efficient service of climate systems. Customers can feel secure with our trained specialists who perform their work thoroughly and quickly. City Kliima OÜ holds a handling permit for maintenance and repair works, FKKL/328613.

Our maintenance team consists of experts in their field with extensive experience in the climate systems industry. They hold levels III and IV refrigeration mechanic certifications and have completed training provided by manufacturers.

We service and repair cooling, heating, ventilation, and humidification systems, focusing primarily on the brands we sell.

 

To book a technician, fill in the service form and choose a suitable date and time.

Order maintenance / report a fault

Device details

    Upload your file here or
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    If necessary, send a picture of the device or situation (up to 5).

    Address

    Choose a date and time

    Please choose a product type

    Please enter the address

    Sellel aadressil ei ole iseteenindusega broneerimine hetkel saadaval.

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    Servicing two devices takes longer, so you can choose from longer time windows.

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    Customer details

    Payment

    With bank transfer

    With installment payment

    Invoice

    When paying by invoice, the job is confirmed if the invoice is paid more than 48 hours before the work is carried out.
    If the invoice is not paid, the offered price becomes invalid.

    Rikke puhul ei pruugi hind olla lõplik – kuvatud hind sisaldab väljasõidutasu ja esimest töötundi. Lõplik hind sõltub rikke keerukusest ja vajalikest materjalidest.

    Rikke puhul ei pruugi hind olla lõplik – kuvatud hind sisaldab väljasõidutasu ja esimest töötundi. Lõplik hind sõltub rikke keerukusest ja vajalikest materjalidest.

    You can reach us by:

    • Filling out the inquiry form on the side
    • Calling us at 680 0161
    • Emailing us at hooldus@citykliima.ee
    • We respond to inquiries and calls from Monday to Friday, 9:00-17:00

    Price List

    Please note: Exact service prices are shown in the calendar view of the service request form and are based on dynamic pricing, taking into account location, demand, and the availability of service time slots.

    Ground source heat pump maintenance

    195 €*

    *The price is dynamic and depends on the selected date, location and time slot availability. The exact price is shown in the calendar when booking the service.

    Includes:

    • Heating system circulation pump check
    • Ground loop circulation pump check
    • 3-way valve operation check
    • Settings and parameters check
    • Heating system dirt filter cleaning
    • Ground loop dirt filter cleaning
    • Heating system pressure check (topping up the system if needed)
    • Ground loop pressure check (topping up with ethanol-based antifreeze if needed)
    • Expansion vessel check and pressure adjustment if needed
    • Auxiliary heater check
    • Compressor operating noise check
    • Heating system and refrigerant temperature check
    • Refrigerant pressure check (if a leak is suspected)
    • Hot water recirculation pump check (if installed)
    • Electrical connections check and tightening

      The service price includes up to 1.5 hours of technician time

    Air-to-air heat pump maintenance

    160 €*

    *The price is dynamic and depends on the selected date, location and time slot availability. The exact price is shown in the calendar when booking the service.

    Includes:

    • Air filter cleaning
    • Indoor unit fan motor noise check
    • Remote control battery replacement (if needed)
    • Visual inspection of the outdoor unit
    • Compressor operating noise check
    • Refrigerant pressure check (if a leak is suspected)
    • Refrigerant pipe connections check (if a leak is suspected)
    • Condensate drain check
    • Condensate pump check (if installed)
    • Electrical connections check and tightening

      The service price includes up to 1 hour of technician time

    Air-to-water heat pump maintenance

    185 €*

    *The price is dynamic and depends on the selected date, location and time slot availability. The exact price is shown in the calendar when booking the service.

    Includes:

    • Indoor unit circulation pump check
    • 3-way valve operation check
    • Settings and parameters check
    • Dirt filter cleaning
    • Heating system pressure check, topping up the system if needed
    • Expansion vessel check and pressure adjustment if needed
    • Auxiliary heater check
    • Visual inspection of indoor and outdoor units
    • Outdoor unit fan motor noise check
    • Compressor operating noise check
    • Heating system and refrigerant temperature check
    • Refrigerant pressure check (if a leak is suspected)
    • Refrigerant pipe connections check (if a leak is suspected)
    • Defrost cycle check (depending on outdoor temperature)
    • Heating distribution unit dirt filter cleaning (if installed)
    • Hot water recirculation pump check (if installed)
    • Outdoor unit defrost water drain check (if installed)

    The service price includes up to 1.5 hours of technician time

    Ventilation unit maintenance

    150 €*

    *The price is dynamic and depends on the selected date, location and time slot availability. The exact price is shown in the calendar when booking the service.

    Includes:

    • Filter condition check, replacement if needed (filter cost not included)
    • Cleaning of the unit interior
    • Rotor drive belt tension and wear check
    • Rotor brush seal tension and wear check
    • Rotor wheel free rotation and cleanliness check
    • Plate heat exchanger cleanliness check
    • Plate heat exchanger bypass damper operation check
    • Air damper check (if present)
    • Fan noise and vibration check
    • Fan impeller cleaning
    • Heating/cooling coil operation check
    • Automation and safety device operation check
    • Access door closure and seal check
    • Condensate drain pipe and trap check and cleaning (if present)

    The service price includes up to 1 hour of technician time

    Technician labour rate (per hour)

    75 €

    The hourly rate applies to fault repairs and additional work.

    Call-out fee

    170 €

    The first hour of work is included in the call-out fee for the initial visit. Additional hours, materials and transport fee are charged according to the price list.

    Emergency call-out

    300 €

    *The emergency call-out fee includes one hour of technician work on site (as per the price list). Materials and a transport fee are charged in addition to the emergency call-out fee. From the second hour onwards, an emergency labour rate of €110/h applies. *Applies outside regular working hours (17:00–21:00), on weekends and on public holidays.

    Emergency call-out hourly rate

    110 €

    Applies outside regular working hours (17:00–21:00), on weekends and on public holidays.